We know many BC patrners rebrand Business Catalyst, so we white labeled BackupBC to protect your brand and your client relationships. Your brand is safe with BackupBC!
When you first open BackupBC there is a simple, three-step setup wizard for setting your preferences: where to save your backups, your storage size preferences, and speed optimizations.
You've got options about where you want to keep your backups. You can save backups on your website, your local drive, and on Dropbox and Google Drive for the added security of cloud storage.
You can restore your data with Business Catalyst’s built-in import functionality. If you’ve never done it, don’t worry. Our step-by-step short videos show you exactly how to restore your data when you need it.
*Business Catalyst storage limitations apply to backups saved on your website./p>
Owing to the nature of Business Catalyst, there are limitations to what can be backed up. Currently, with BackupBC you can back up all of the files that you can SFTP to and download from Business Catalyst.
Following is a list of items that can be backed up at this time:
* Only the standard CRM fields are backed up. Extended CRM data is not backed up at this time. Cases and orders are only exported in json format, which at this point are not importable from the admin console. Exercise discretion when restoring CRM data if you have extended your CRM.
* The APIs do not currently allow backups for Featured Image, SEO Metadata, Tags, Categories, or Authors.
Owing to the nature of the platform, there are limitations to what can be backed up. As the website platform continues to mature, we will be adding new items to our backup app.
The following items cannot be backed up at this time:
*Cases and orders are exported in json format, which at this point are not importable from the admin console. Exercise discretion when restoring CRM data if you have extended your CRM.
* Items are dynamically generated by the system and are not subject to backups. You are not at risk of losing these items as they can be neither exported or imported.
Yes! We recently announced at AdobeMAX our plans to release a fully automatic version of BackupBC in early 2016. You can view the demo for more information.
At this time you cannot control who sees backups, so all admin users can see them. In a future upgrade we hope to add this ability.
Yes, we plan to add new items as their APIs are made available by Adobe. We have no control as to when this happens, but we are strongly encouraging Adobe to continue its efforts to make more APIs -- thus, more backups -- available as soon as possible.
We are dedicated to ensuring you have a great experience with BackupBC, so there are a few ways to get help:
If you need support regarding your installation, please submit a support ticket using the BC App Store support system
If you need support with BackupBC other than installation issues, please email your support question to us.
Yes, your clients can see BackupBC in the admin console and use it, too. We made it super easy to handle backups, so anyone can do it!
In a future release, we hope to add a Restore Wizard to help you perform data restores in the easiest way possible. Stay tuned for more details.
Karim founded his web development company, MIS, Inc. in 1995. He became a Business Catalyst partner in 2008 and has developed over 150 BC websites. He is a frequent speaker at BC events and is a member of the Partner Advisory Board. In 2011 Karim founded AID+BC, which helps the community learn about all things BC and Muse. Anybody who works that hard needs a good night’s sleep, and now with BackupBC he gets it.
Joe started designing websites when Netscape still came in a box. He discovered Business Catalyst in 2009, and soon afterward he founded Practically Inspired, LLC to focus exclusively on BC. When one of his clients inadvertently deleted a few hundred web app items he started thinking about a backup solution. Now he sleeps soundly at night and wishes the same for you.